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Game Won't Start - Printable Version

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Game Won't Start - timberwolf81 - 14-05-2016 06:22 PM

The game used to work for me but then, for no apparent reason, it would crash from the main menu. This was about two years ago, and a solution was never found, and I gave up playing.

After upgrading to Win 10, I thought I'd give the game another try but found it even less playable now - the game doesn't even load. It attempts to run, an all-white window opens, then about 10-15 seconds later I get the "Oops!" dialogue box and the game crashes.

I've reinstalled the game (several times), verified the game's files (also several times) and made sure my drivers are all up to date. I've even tried reinstalling Steam. Crash dump file is attached, and hopefully someone will be able to find a solution because I'd love to try some of the custom diseases out there Smile


RE: Game Won't Start - NdemicTechSupport - 17-05-2016 11:34 AM

(14-05-2016 06:22 PM)timberwolf81 Wrote:  The game used to work for me but then, for no apparent reason, it would crash from the main menu. This was about two years ago, and a solution was never found, and I gave up playing.

After upgrading to Win 10, I thought I'd give the game another try but found it even less playable now - the game doesn't even load. It attempts to run, an all-white window opens, then about 10-15 seconds later I get the "Oops!" dialogue box and the game crashes.

I've reinstalled the game (several times), verified the game's files (also several times) and made sure my drivers are all up to date. I've even tried reinstalling Steam. Crash dump file is attached, and hopefully someone will be able to find a solution because I'd love to try some of the custom diseases out there Smile

Sorry to hear that, we'll take a look at the logs.


RE: Game Won't Start - NdemicTechSupport - 25-05-2016 06:14 PM

(14-05-2016 06:22 PM)timberwolf81 Wrote:  The game used to work for me but then, for no apparent reason, it would crash from the main menu. This was about two years ago, and a solution was never found, and I gave up playing.

After upgrading to Win 10, I thought I'd give the game another try but found it even less playable now - the game doesn't even load. It attempts to run, an all-white window opens, then about 10-15 seconds later I get the "Oops!" dialogue box and the game crashes.

I've reinstalled the game (several times), verified the game's files (also several times) and made sure my drivers are all up to date. I've even tried reinstalling Steam. Crash dump file is attached, and hopefully someone will be able to find a solution because I'd love to try some of the custom diseases out there Smile

Could you send us the output_log.txt please?

Thanks Smile