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I bought the Trans-Stasis gene, with receipt. It's still locked. - Printable Version

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I bought the Trans-Stasis gene, with receipt. It's still locked. - A Gu088 - 27-08-2015 12:05 PM

Restore Purchases doesn't work, and I can't buy it again, as I apparently own it despite not being able to use it. I tried restarting the app, then my phone.


RE: I bought the Trans-Stasis gene, with receipt. It's still locked. - NdemicMarc - 04-09-2015 09:44 AM

(27-08-2015 12:05 PM)A Gu Wrote:  Restore Purchases doesn't work, and I can't buy it again, as I apparently own it despite not being able to use it. I tried restarting the app, then my phone.

Sorry to hear this - what platform are you playing on? If you give me as much information as you can on your device, I can get the relevant tech help to get this fixed for you.