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Changed SIM card and lost progress - Printable Version

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Changed SIM card and lost progress - TheAdmird16 - 30-04-2016 12:56 AM

My phone had an issue that required the SIM to be replaced. Since then I tried to play Plague Inc. again and my progress is completely gone. I've tried "Restore Progress" and it completes without any error, but no progress is restored. Oddly, my purchases seem to be intact though. The other new element is that Google Play has insisted I choose a gamertag now. Some other games have lost progress but unlocked achievements are still on my Google+ profile (Fallout Shelter). Plague Inc. doesn't even have the achievements, genes, plague times, or anything (other than purchases) unlocked. I'm at a loss because there's no consistent pattern I can see to what is and isn't still on my mobile.