Official Bug Report & Known Issues

[NdemicTechSupport]

(20-06-2014 06:35 PM)Comrade Napoleon Wrote:  Just a day ago I bought Plague Inc Evolved on Steam on Mac. When I opened up the game the music came on and the company's name appeared and so did the cool looking cursor. At first, I thought that the black screen was just a loading screen but the longer I waited the more I doubted that. Either this is a bug or just something I'm not doing right. Please help.

Sorry to hear that. Can we suggest that you try following troubleshooting steps:

• Inside Steam under ‘Plague’ right click and select ‘Properties’
• Under General uncheck ‘Enable the Steam Overlay while in-game’
• Select Local Files tab and under that select ‘Browse Local Files’ button
• Delete ‘VideoConfig.txt’ file by moving into trash
• Go back to properties window and then under ‘Local Files’ Select ‘Delete Local Game Content’
• Reinstall the game and play
  

If the above trouble shooting steps did not make any difference try following :

• Inside Steam under ‘Plague’ right click and select ‘Properties’
• Under General uncheck ‘Enable the Steam Overlay while in-game’
• Select Local Files tab and under that select ‘Browse Local Files’ button
• Replace the text in the ‘VideoConfig.txt’ file with this (but not the word 'code', ovs!)
  
  Code:
  

  videooptions:
window_width:1920
window_height:1080
window_mode:Fullscreen
msaa_level:AA_2
target_fps:FPS_60
anisotropic_filtering:Disable
v_sync:VSync_0
dynamic_effects:On
particle_effects:On
• Relaunch the game
  

If all the above steps still do not work, please email us some system info - type of mac, OSx you a running, graphics card to: pctechsupport@ndemiccreations.com - thanks!