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I want my money back
18-02-2015, 10:44 PM
Post: #1
I want my money back
Hi there I had already unlocked all the genes (all 25 genes (63%) as I had previously purchased the fast forward add on. 

So can you explain to me what extra genes I had unlocked? Because I had previously unlocked all 25 of them.

So unless you can explain to me what the remaining 37% of the genes are and where I can see them to use them.

That means that I have literally got nothing extra for my £8 and that is just plain stealing so I want my money back. 

If you want please close down the plague inc account I have right now. I don't want the game anymore. I just want my money back ok? 

Thanks
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19-02-2015, 11:06 AM
Post: #2
RE: I want my money back
Hey there pearlchux - if you email support@miniclip.com with details of this issue we can look into that for you. Please give as much info as you can on what exactly you have purchased or unlocked, that way we can get you some help much quicker / easier. Let me know how it goes Smile
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19-02-2015, 12:46 PM (This post was last modified: 19-02-2015 01:44 PM by pearlchux.)
Post: #3
RE: I want my money back
(19-02-2015 11:06 AM)NdemicMarc Wrote:  Hey there pearlchux - if you email support@miniclip.com with details of this issue we can look into that for you. Please give as much info as you can on what exactly you have purchased or unlocked, that way we can get you some help much quicker / easier. Let me know how it goes Smile

Thanks i have emailed and just been told I can't get my money back nothing else...no explanation of how I can use the remaining 37% of the genes. If I cant het my monry back then i want to know how to find and use the remaining 37% I paid £8 to unlock. There is literally no way i am paying £8 for absolutely nothing. That's why Ive gone to these lengths and quite frankly I'm not going to rest until I've exhausted all possible lotions.

(19-02-2015 12:46 PM)pearlchux Wrote:  
(19-02-2015 11:06 AM)NdemicMarc Wrote:  Hey there pearlchux - if you email support@miniclip.com with details of this issue we can look into that for you. Please give as much info as you can on what exactly you have purchased or unlocked, that way we can get you some help much quicker / easier. Let me know how it goes Smile

Thanks i have emailed and just been told I can't get my money back nothing else...no explanation of how I can use the remaining 37% of the genes. If I cant het my monry back then i want to know how to find and use the remaining 37% I paid £8 to unlock. There is literally no way i am paying £8 for absolutely nothing. That's why Ive gone to these lengths and quite frankly I'm not going to rest until I've exhausted all possible lotions.

Update: I have now been told I will get a refund thank you.
Word of advice if you've unlocked all 25 the genes and it says its only 63% it's a lie don't be fooled. Because then its just going to charge you £8 to change the 63% to 100% meanwhile giving you no extra genes in return
Pearl 1: Plague inc 0
Until next time.
P.s still a really good game.
#pearlgothermoneybacksocanyou
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27-02-2015, 12:47 PM
Post: #4
RE: I want my money back
(18-02-2015 10:44 PM)pearlchux Wrote:  Hi there I had already unlocked all the genes (all 25 genes (63%) as I had previously purchased the fast forward add on. 

So can you explain to me what extra genes I had unlocked? Because I had previously unlocked all 25 of them.

So unless you can explain to me what the remaining 37% of the genes are and where I can see them to use them.

That means that I have literally got nothing extra for my £8 and that is just plain stealing so I want my money back. 

If you want please close down the plague inc account I have right now. I don't want the game anymore. I just want my money back ok? 

Thanks

Just to clear this up - the extra genes that you unlocked with the gene pack were Necroa genes and Simian genes. There are 5 genes that only apply to Necroa, and 10 genes that only apply to Simian.
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31-12-2015, 03:51 PM (This post was last modified: 31-12-2015 03:52 PM by Steve Chin.)
Post: #5
RE: I want my money back
Ensure you have the most money at the time of our life when you most need it, by taking advice on structuring your existing pensions from a qualified and authorised pension transfer specialist. We are committed to exporting best practice in everything we do, and this is critical when it comes to advising you on your retirement and passing on your wealth to others into the future.

financial advice in the UAE
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